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Businiess name:
The Home Theater Store
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Review by:
citysearch c.
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Review content:
We have been very happy with The Home Theater Store. From start to finish, they were very flexible.
The project that they did for us was unique in that it was not a separate home theater room. Rather, it was a large basement that they converted into an entertainment space complete with a sports table, card table, bar, and home theater.
The theater is visible no matter where you are in the room, so there is flexibility in being able to show a movie that can be watched from the bar, for example. The project was featured in Electronic House magazine in an article entitled "Planning Guide: 10 Steps to a Home Theater" (June 2007).
They also did the audio system throughout our house, and the kitchen portion of this project was also featured in Electronic House magazine (May 2007).
Before we decided to use The Home Theater Store, we interviewed 5 builders and 4 other home theater companies. We liked The Home Theater Store's approach the best.
They were extremely flexible and responsive to our needs, which we thought was important. Their price points also were reasonable and fair.
Before we did our homework on them, we got references from their previous customers, who highly recommended them.
Working with The Home Theater Store was a great experience. They were able to adjust to changes in the project and they got the job done on time. They stuck to the plan we had established.
They also were timely in getting back to us after the project was completed, when things needed to be tweaked and adjusted.
Currently, The Home Theater Store has been working on our behalf to resolve an equipment issue that we are having, even though it is not their fault. Our receiver is in the repair shop and we have been trying to get a part from the company that makes the receiver. However, it is one of their flagship receivers from 2006 and they no longer make the circuit board for the product.
The Home Theater Store has been helpful in working through this issue with us. Because of their excellent service, I have already referred them to a number of people, including my colleagues and other professionals in the medical field.
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