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Businiess name:
The Sofa Company - Redondo Beach
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Review by:
citysearch c.
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Review content:
I rarely write negative feedback on any company, but this one is the exception. If you’re thinking of getting anything from this store…FAIR WARNING….Do Not Buy Here. In fact, run the other way. My experience started off nicely with a pleasant salesgirl, but ended up with harassment, and a company that does not honor its agreements.\r
I entered the store and explained what I needed and exactly how much I could spend (I was looking for an inexpensive couch for a small living room). I emphatically told the salesgirl that I didn’t have much money, that I traveled a lot, and that all I needed was a simple couch for a small area. She made her suggestion, offered me a deal, and we agreed. I received the call from her to pick it up, rented a small van and arrived at the store with my credit card. We examined the couch, and she even helped me load it. I gave her my credit card, she charged it for our agreed price, and I asked her if there was anything else she needed. She said no, and told me to enjoy the couch. The next thing I get is an invoice for TWICE the amount agreed upon, followed by pestering calls and emails. I was shocked. I responded a couple of times via email, and even offered to give back the couch (which to that point hadn’t been used), and they insisted on pushing for the money….to the point of contacting a collection agency!\r
To avoid frustration, stress, and the chance that they could ruin my credit, I am now paying what they want. DO NOT SHOP AT THIS STORE. This company is not worthy of anyone’s patronage.”
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