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Businiess name:
Mass Carpet Care Llc
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Review by:
citysearch c.
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Review content:
Good price for great work. My only complaint is that after I looked closely I noticed a blue stain on the carpet in the middle bedroom that was not there before. Wondering if this was a spill of a cleaning product. I know the stain wasn't there before because the bed had been over this area and when I vacumn d I didn't see anything in this area.
If anyone wanted to look at this stain and consider comping me for the damage it would be appreciated. They could get entry to look at it by contacting the tenant - Julie Kim at 608-658-3315.
RESPONSE FROM Mass Carpet Care LLC:
Our office will be calling you today to take care of that for you. I will mention that stains appearing after a through steaming cleaning is not that uncommon. There are a number of stain blocking products that actually hide the stain instead of removing it. I'm not saying this is the case here but it is possible that was indeed already there. In ether case we will send a truck out to see what can be done about it. Thanks for your business as well as allowing us to address your concern!
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