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Businiess name:
State Street Auto Detail
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Review by:
citysearch c.
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Review content:
I did the buy one get one free deal through Santa Barbara Axxess. This made the price per car much less than any of the local competitors. Sadly, as the customer, you have to pay for this value. When I scheduled the appointment I was under the impression that both of the cars would be done the same day. This was not the case and at around 3:30pm I was told that he could only do one car that day. This was strange to me because I am fairly certain that I was his only customer that Sunday. So, that following week I had to make arrangement to get a ride to work and all of that fun stuff. Picking up my second car that following week was a pain. Because the detailer only does one car a day he went home at 3:00pm and I had to call one of his friends in the area to pick up my car. This was also a hassle because the person I talked to had no idea what was going on and I had to explain the whole situation. Fifteen minutes later I finally got my car.
I also was not impressed with the quality of the detailing. Even though I took all of my stuff out of the glove compartments and center console they were not even touched. My windshield in worse shape than when I dropped it off. It was covered in smudges and took me over 20 minutes to buff it out when I got home. And finally, the harsh chemicals that the detailer used made me want to choke for the two following days after I picked it up. I had to drive with the windows down just so I could breath (which streaked the windows horribly).
Overall, bad product and bad service do not make up for the good price.
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