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Businiess name:
The Cannery
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Review by:
citysearch c.
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Review content:
\r
My husband and I dined at the Cannery on 12/5 with 10 of our closest friends and had the worst experience. We started the night fine having drinks upstairs in the bar enjoying the beautiful view waiting for our group to arrive. When we were sat in the dungeon, that is when the night went downhill. First and foremost the service was horrible. Our server was rude and had no knowledge of their wine list. He was obviously not trained to serve wine by his lack of wine etiquette. The food was also marginal. In fact, 11 out of the 12 of us did not finish our entrees. As a matter of fact, one of the entrees (chilean sea bass) came out frozen! When we finally caught our server's attention, he did not apologize nor make any effort to expedite the replacement (took over 15 minutes). Most of the entrees were either under cooked (obviously the sea bass) or over cooked (their duck dish). After we paid our bill, we spoke to the manager. She was very apologetic, but made no effort or gesture to encourage us to come back again. I have dined in Newport Beach for over 20 years and have had many great experiences and dishes, but Cannery is one that I will not recommend nor visit again.
Pros: The view
Cons: Service, food
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