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Businiess name:
Fowler Dodge Chrysler Jeep Ram
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Review by:
citysearch c.
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Review content:
I went in and traded off a 2012 Dodge Journey I had bought. It had power seats, windows, Sirius radio, cruise control, the whole package, really. I traded it in for a 2013 Journey. When I got home I realized it didn't have power seats. My husband was upset, so he went back down to see if there was anything we could do about it. He told them the situation, and how he needs power seats because he has back problems. They told us to bring the new Journey back down, and they would either put power seats in or find us a new one with power seats. They couldn't put the power seats in the one we had, so they told us they would look around for one that did. They shopped around with other dealers and found me a Journey with power seats.
When I had bought the 2012, I had settled for black because there were no red ones in stock. This time, they still didn't have red so I took the blue one. While they were looking, I mentioned I had wanted something in red from the beginning. When they found the new one with power seats, it was also red. I was ecstatic about that.
They went out of their way to please us, and made sure we were 100 satisfied. They didn't charge us extra, they sold it to me for the price I paid for the blue Journey. I'm very happy with them, and I will be a three-peat customer.
RESPONSE FROM Fowler Dodge:
Thanks so much for trusting us with your new vehicle purchase. We are glad we could find the vehicle you wanted. We appreciate your business.
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