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Businiess name:
Superior Water & Air
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Review by:
citysearch c.
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Review content:
Proceed with caution. \r
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Spoke with a sales rep at their booth at Costco. Told her that I wanted my home's ducts cleaned as they were advertising. I had been meaning to get this done for several months and finally found what I thought was a good opportunity to set up a time to do it. \r
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After about 10+ minutes of her attempting to push other products, including a new furnace (even though I told her more than once that I just invested in one in the recent past), I set up an appointment with her for a week later for what I thought was the duct cleaning. \r
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Instead of a technician, a salesman showed up to count my ducts and show me several other products that they thought I should have in my home. The salesman did his best to say that our current furnace and air conditioner were subpar, despite a steady heating/electric bill and comfortable environment in our home. He continued to work on attempting to sell more products. He also made several odd comments about aspects of our family that were not in any way related to the business at hand (not sure if it was an attempt to chit-chat, but definitely negative undertone at times). The salesman tried to degrade the recent furnace purchase, although the model gets very good reviews on independent review sites. \r
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Finally we settled on a price for the duct cleaning. He said that he would email the bid to me that evening and we could set up the time. I have not heard anything after a few weeks. I decided to go with another company that was able to give me a quote and clean the ducts within a few days.
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