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Businiess name:
Sandberg Northwest Volvo
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Review by:
Guest
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Review content:
I NEVER write reviews, but sometimes remaining silent makes you part of the problem. Almost leased one car and my partner almost bought a new one as well. While doing the paperwork, the info from what the salesman said and what finance said varied greatly. Believe me, I asked the salesman straightforward questions. Too much b.s. unfolded and right before signing the final contract, I grabbed my paperwork and said, "I am done. You lied to me. It's called bait and switch and that's illegal." Glad my partner did not sign her new car paperwork first and get stuck supporting such an unethical company. You lost two sales because your petty commission outweighed doing the right thing for the customer. Start doing the right thing and you will be amazed that business can actually prosper. Sam and Stephen, please don't post a comment saying it was a misunderstanding and you want to understand blah blah blah. You know how you spun the truth, so don't try and spin mine.
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