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Businiess name:
Dan's Appliance
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Review by:
citysearch c.
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Review content:
Buyer beware. I unfortunately had a very bad experience with Dan Maytag in Sandy. My wife called the store for a dryer repair. The tech Dale was unfriendly and charged my wife $200 for replacing an igniter which took him a total of 25 minutes to diagnose and fix. When I returned home, I looked up the part on the internet and it was $19.95 to buy the exact same part. This means that we were charged $180 for 25 minutes of labor. When I called the manager Doug to express my concern for what I discovered he was rude and not one bit understanding or sympathetic. He committed to following up with me after discussing the matter with Dan the Maytag man but never did. I followed up with him two more times with him committing further that he would get back to me and never did. The next thing I find is that they sent me to collections. This is not a place of business who has the customer first on their mind and not a place of business who is honest with their customers.
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