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Businiess name:
Lake Norman Chrysler Dodge Jeep Ram
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Review by:
citysearch c.
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Review content:
Got a good deal on a new Grand Cherokee...or at least I thought. I did a ton of research and looked far and wide for a GC. Found one at Lake Norman Jeep, emailed the ""Internet Sales"" guy and made it very clear that I wanted to know the price on the one advertised (as I know they include every single rebate on those prices online) - he assured me that was the price. Ok, drove all the way from Raleigh and had communicated with the guy I'd be there at 6pm. Where is he? Bowling! What a joke this guy is...make all those arrangements and he's not there. However, a real nice sales guy named Nate helped me out right away and he's the reason I ended up staying and buying the car. So that was the bad, then the good, but now some more bad...the Finance guy, who I have to say was very nice, sort of pulled a fast one on me. Well not sort of, he did. I wanted to have the amount financed at or under $10k, so I ended up paying more cash than I wanted in addition to my $25k trade-in...basically he did some fast-talking about getting a lower rate with an extended warranty, blah, blah, blah...so all in I end up paying way more for the car and got a 72-month loan for $13k. I should have had him rip it up when I realized, but it was late and I just wanted my new car! Anyway, Nate in Sales was great after Mark totally screwed the pooch...but pay attention when you're with the Finance guys!! Overall, seems like a great dealership.
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