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Businiess name:
I D Salon
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Review by:
citysearch c.
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Review content:
I went to Id salon for a consultation and decided to get a trim .I told the stylist that I needed length as I liked pulling hair back and that my gray was growing in very kinky /frizzy unlike the rest of my hair which was straight. I also said that I liked long hair and did not care for short hair. I knew that longer length would weigh down frizz and prevent likelihood of curls. The stylist pulled my hair back to show me that I could still wear it back and then proceeded to texturise and chop off all my hair!!! When I left my hair did not even touch my shoulders and barely covered nape of neck!!! I had multiple layers, short and chunky and the shortest ones are where all my gray, frizzy hair is growing in! I could not even pull it back and had so little hair left that I wanted to cry!!! I have since gone to another salon where the owner listens to what I want and was told that any stylist should know that short layers are BAD for frizzy, ,rebellious hair as it makes it even more unruly!!! It will take me over a year to grow out this mess! It takes me twice as long to style my hair now. I feel as if the stylist was more interested in doing her thing:and/or giving me a LOOK than in meeting my needs or desires. I would never recommend this salon to anyone!! Not one person has told me that this looked nice or attractive either! The primary reaction as been: ""Oh My God!!! What did you do to to your hair? What a mess?""
Pros: convenient location, pleasant atmosphere
Cons: failing to understand customer needs
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