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Businiess name:
Kenneth Jones Veterinary Hosp
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Review by:
citysearch c.
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Review content:
if i could i would rate this vet zero stars!
i brought my german shepard in for an emergency visit from a dog fight. she had an ear that was bit and the edge of it was bleeding. ken gave the dog a seditive shot right away and said i needed to leave the dog so he could stitch her ear up.
i asked him my choices and he rudely said; "" what choices!? i either stitch it up or you leave it and it festers, falls off, gets infected and your dog will probably die.""
me and my friend were thrown off and were going to leave the place but my dog was quite sedated and too hard to move... wish i had just lifted the dog out to find a more human veterinarian! at least one with better bedside manners and social skills.
i said ""okay what will this cost me?""
i do not deal with costs go talk to my wife in the entrance. she punched the calculator for a few minutes and said 795$ . i asked her can she itemize what i am paying for? she huffed and mumbled as she again punched the calculator. i asked if i could make payments as i could not afford that.
she said ask ken...
back i go into the exam room and ken says i do not deal with money talk to my wife... i said did and she sent me here... he says...
""can you hurry and make a decision your dog is making a bloody mess of my floor!""
after trying to talk to his wife... (would have been easier to get a response out of talking to the wall....) i remember i have emergency cash at home. (15 minutes away)
can you start the work and i will go get my cash...
""all work must be paid in full before any procedures can begin""
well long story short i got me money and the dog got it's stitches... he said they would dissolve in a week or two. no deal... i called but was told he was out of town.
brought the dog in to remove stitches that took 2 hrs to remove! the assistants doing the work kept saying ""i don't understand why he did not use stitches that would dissolve... there are so many tiny stitches this should never have happened.
i hate to say... but that event was the start of my dogs hind legs hip problems... went downhill from there. i suspect she was in a bad position or was pushed down and forced to sit.
less than a year later she lost the use of her back legs and i bought a great cart that allowed her to walk for 3 more happy years.
it has taken me a long time to forgive myself for not just taken her out of there when i knew i should have... feel like i betrayed my best friend and did not watch out for her.
so, i write this to hopefully to save other pet owners and animals from bad and rude service... yes! i understand... WORST EXPERIENCE EVER!!!!
SHOULD NOT BE IN BUSINESS!
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