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Businiess name:
Talayna's World Class Pizza
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Review by:
citysearch c.
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Review content:
The NY style pizza is very good. However, the service and attitude are horrendous. \r
\r
We've eaten in, but mostly get delivery. Both are slow. Delivery is OK on a Friday or Saturday, if you order before 5:30 - any later and just expect to eat it for breakfast. Worse, they tell you ""45 minutes"" no matter what. I've waited well over 2 hours for a pizza that was promised in 45-50 minutes. It would be a different story if they told you up front that the wait time for delivery was 90+ minutes, or 2 1/2 hours, or whatever it was, but they don't. They lie and take your order, and they don't care if you have kids to feed, etc. There is a total lack of consideration for the customer. Also, this was not a one-time event, this has happened on more than 3 occasions, and I've finally gotten fed up. When you call 90 or 120 minutes after placing the order, they are rude on the phone, and totally unapologetic. You may get a ""yeah we're busy tonight."" Or ""we got backed up in the kitchen"" lame excuse, if you are lucky. The usual is to be dismissed with an ""oh well"" or a ""too bad"" - never so much as ""we're sorry about that"" - even an insincere apology is not offered. Not once have I been offered a coupon or discount for the inconvenience. I guess they figure they have enough business it's OK to be rude to the customers. But they've lost my business for good. I hope the punk on the phone actually owns or inherits the place and gets to reap his own rewards.
Pros: Good food, excellent NY style pizza
Cons: slow, rude service, bad attitude, and somewhat over-priced
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