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Businiess name:
Chattanooga Appliance
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Review by:
citysearch c.
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Review content:
Rude, not helpful. After a few good reviews, we decided to call Chattanooga Appliance Service to repair our Whirlpool Washer that had just quit working. On the phone, they were kind and helpful. When the technician came out, he fixed the problem within about 10 minutes but then attempted to over-charge us by more than $100. We called the office to double check the rate we had been told, and they confirmed that the rate we'd originally been given was in fact the correct rate. The technician fought us back on this, but ultimately surrendered and allowed us to pay the correct amount. From that point his attitude was cocky and rude. My husband and I even discussed while he was there that we hope that we never have to deal with them again due to his behavior alone. THEN, to top off his blatant disrespect and total incivility, here I am 3 days later with a washer that as it turns out is STILL not repaired. We will obviously not be using this company in the future. (Also, doesn't it strike you as odd that their only completely positive reviews were from users that had all joined and written on the same day? Looks like owner intervention to me.)
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