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Businiess name:
Drivewise
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Review by:
citysearch c.
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Review content:
WORST SERVICE EVER!!! WE PURCHASED A CAR TWO YEARS AGO AND HAVE BEEN VERY GOOD CUSTOMERS. WE TOOK THE CAR IN TWO MONTHS AGO AND TOLD THEM THERE WAS A KNOCKING IN THE ENGINE. WE ASKED THEM TO DIAGNOSE EVERYTHING AND FIX EVERYTHING. $300.00 LATER WE GOT A CALL SAYING IT WAS READY TO GO. WE BROUGHT IT HOME AND NOTICED IT WAS STILL BROKEN. THERE WAS NO OIL IN THE ENGINE BY THE TIME WE GOT HOME. WE CALLED THEM AND LET THEM KNOW THEY FIXED NOTHING AND TOOK IT BACK IN FOR THEM TO FIX. WHEN WE GOT THE SECOND DIAGNOSIS, THEY TOLD US THEY DON'T WHY THEY DIDN'T CATCH IT THE FIRST TIME BUT IT NEEDS A WHOLE NEW ENGINE. THEY HAVE HAD THE CAR NOW FOR A MONTH WORKING ON REPLACING THIS ENGINE. WE HAVE SINCE PAID TWO CAR PAYMENTS ON A CAR WE CAN'T EVEN USE. EVERYTIME WE CALL FOR RESULTS WE GET A RUNAROUND(PARTS JUST COMING IN, WRONG ENGINE ORDERED, AND I DON'T KNOW HOW A GOOD MECHANIC WOULD ORDER THE WRONG ENGINE) AND HERE WE SIT WITHOUT ANY CAR OR ANY ANSWERS AND WE ARE STILL PAYING FOR THIS CAR. DO YOURSELF A FAVOR!!! DON'T WASTE YOUR TIME WITH THESE PEOPLE. YOU WOULD THINK THEY WOULD CARE A LITTLE MORE ABOUT THEIR VALUED CUSTOMERS!!!
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