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Businiess name:
Seattle Water Sports dba Ski-Masters Watersports
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Review by:
citysearch c.
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Review content:
I bought a used boat from SWS last winter (Dec 2010). Nothing fancy. 2005 MB Sport Wakeboard boat.
Dewinterized in late March. Had nothing but issues with it taking on water in the spring. Took it back to SWS when the bilge pump finally died to see what was up.
Turns out it had a cracked engine block from freeze damage. Talked to the owner about it in June as summer was finally approaching. He did some research and we both came to the conclusion that it was delivered to me with this issue.
To their credit. They replaced the engine and bilge pump at their own expense. Even went so far as to clean the exterior and handle some other minor issues.
I can't say how impressed I was with their integrity and willingness to do the right thing here. I have recommended them to several friends now and am a customer for life.
Thank you to SWS for showing what customer service is really all about.
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