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Businiess name:
Cafe Sevilla & Tapas Bar of San Diego
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Review by:
citysearch c.
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Review content:
I have been to Cafe Sevilla several times and for the most part really enjoyed it...until this past time. I used to work in a restarant and understand that the server's job is to upsell but our server took it much further. We ordered a round of mojitos and asked for the regular rum. Throughout the evening he pushed other upgrades to us but we passed. When the bill came, there was nearly $40 in upgraded rum fees. When we brought it up to the server, he said that he ordered us the top shelf and we asked to speak with the manager. The manager said he would take care of it and then when the bill came back, it was more expensive!!! Then he disappeared and we couldn't get a hold of him again. It was the most ridiculous experience ever. It took 45 minutes of back and forth to clear up the mess. The tapas are great and so are the cocktails but the constant push to upsell and poor taste of the server to charge us for stuff that wasn't ordered ruined my experience at Cafe Sevilla.
Pros: Great tapas and drinks
Cons: Poor management
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