Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Hometown Heating Llc
|
|
Review by:
citysearch c.
|
|
Review content:
Oh my goodness. I have never had such bad service by a heating company. I woke up with no heat one morning and called Hometown because they were able to get to my house the quickest. My husband had mentioned that perhaps we lost power during the middle of the night and he (my husband) wondered if this was the problem. Our technician was nice... but very rushed and took my husband's diagnosis too much to heart. The technician pushed the button on our boiler system and left within minutes, charging us 100 dollars. We though, oh, bad luck on our part. Wish we had known it was so simple but we weren't upset. Well, an hour later our heat was off again. We called Hometown and they got to us for the second time in one day. This time the technician 1. blamed our usual heating company for not doing a thorough cleaning and 2. partially diagnosed the problem. Turns out that the problem was much more technical than a simple push of the button. The technician then charged us another 100 dollars and said he had to get home for dinner. We had no idea when he would be able to come back to finish the repair and again we were without heat after an hour of the technician leaving. So we paid 200 dollars for nothing! \r
\r
Well, we called our old heating company who came over bright and early the next day, diagnosed the complete problem, drove to pick up the replacement parts and had our heat working within a few hours. Professional!\r
\r
When we called Hometown to complain about paying 200 dollars for nothing we were met with rudeness and avoidance. We still have not received a single dollar back from Hometown and I am not holding out hope. So let this serve as a warning to you. Do not use this company!!!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|