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Businiess name:
Hill Mortgage
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Review by:
citysearch c.
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Review content:
In looking through the reviews on CitySearch, I was quite surprised to read the one about The Hill Seafood & Chophouse regarding service problems and dirty carpets. My wife and I have been to this restaurant repeatedly and have never experienced either of these issues. In fact, when I showed the review to my wife she actually recalled being there on the night in question. Why? Because we were sitting in a nearby booth and were extremely annoyed by the patron's obnoxious behavior and repeated yelling at the staff! If I recall correctly his name was Norman, he was quite rude, and he made a ridiculous statement about being from California so he expected a level of service on par with what he's used to. There was a woman at the table who even told him to stop behaving so poorly and when Norman left the table the other guests made comments about his behavior because they were annoyed. The manager and server were extremely gracious and level-headed. Although, I did see the busser toss some things on the table, I did not notice any other service problems. Nor did I notice the restaurant to be unclean in any way. It was extremely busy that evening, so perhaps there were bits of food on the floor due to the high volume of patrons, but there were no stains on the carpet or anything of that nature. And I have to wonder about the severity of the porterhouse issue given that it was Norman's dinner.
Pros: Food, service and ambience
Cons: High smoke level in the bar
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