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Businiess name:
Dirty South Customs
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Review by:
citysearch c.
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Review content:
On top of waiting in the lobby for nearly a half hour until someone was able to speak with me, the guy who was getting me set up with the uhaul rental was on a personal phone call throughout the rental paperwork. He didn't know how to work the online application so that process was painful. I was told the furniture pads were in the back of the truck, so I didn't look. Once I had opened the back of the truck when I got to my house, there was cardboard and styrafoam all over the inside. Also, no furniture pads. Gas tank was only filled to 1/4, which I thought was weird. I returned the uhaul after stopping at the gas station to fill back up to 1/4 tank. Nobody was willing to help me b/c there was a rap video being filmed inside the facility. Yes.. A rap video!! So I left the keys in the drop box and went on my way. I got a voicemail the next day claiming I hadn't filled it back to 1/4 tank, which I did. And that I hadn't return the furniture pads which were never given to me. Total additional charges charged to my credit card of $83. I was never able to reach them by phone the next few days to rectify the situation. \r
\r
Stay away from this place! Nobody knows what the hell they are doing in there and can't run a proper business. I will never return and would suggest that nobody else do either.
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