On top of waiting in the lobby for nearly a half hour until someone was able to speak with me, the guy who was getting me set up with the uhaul rental was on a personal phone call throughout the rental paperwork. He didn't know how to work the online application so that process was painful. I was told the furniture pads were in the back of the truck, so I didn't look. Once I had opened the back of the truck when I got to my house, there was cardboard and styrafoam all over the inside. Also, no furniture pads. Gas tank was only filled to 1/4, which I thought was weird. I returned the uhaul after stopping at the gas station to fill back up to 1/4 tank. Nobody was willing to help me b/c there was a rap video being filmed inside the facility. Yes.. A rap video!! So I left the keys in the drop box and went on my way. I got a voicemail the next day claiming I hadn't filled it back to 1/4 tank, which I did. And that I hadn't return the furniture pads which were never given to me. Total additional charges charged to my credit card of $83. I was never able to reach them by phone the next few days to rectify the situation. \r
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Stay away from this place! Nobody knows what the hell they are doing in there and can't run a proper business. I will never return and would suggest that nobody else do either.
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