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Businiess name:
Vision Quest Sport & Fitness
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Review by:
citysearch c.
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Review content:
When I signed up for this place it was through a deal through work which was only a 5 minute drive from the gym. The deal as stated to me by one of the employees was 2yrs for a one time payment. It seemed to be a very good deal and it worked pretty well for the 1st yr. However by the beginning of my 2nd yr I had lost my job in the Auburn area and had stopped going to the gym. About a year and a half after I had stopped going to the gym I received a call from collections. They requested that I pay them for about 5 months of missed payments at Vision Quest. I was confused as I had been informed that all I was signing up for was a 2 yr membership. It seemed that somewhere in the fine print of my contract it stated that once the 2yrs was up they would begin to charge me the standard monthly rate. So after a full yr of non-usage they somehow felt the need to continue to charge me. Finally I tried to cancel my membership via the phone. They informed me it was not possible to do this over the phone so I had to drive about 30 min out of my way to Auburn to cancel it.\r
\r
Now this is my fault for believing the personal trainer and not checking the fine print but I just think its a dirty and sleazy way to do business. \r
Pros: Large Facility
Cons: Staff, Contracts
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