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Businiess name:
Vision Quest Sport & Fitness
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Review by:
citysearch c.
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Review content:
This gym is all about the money...not doing the right thing!!! I went to a free MMA class and intended to sign up for a month to month. The sales pressure from the manager was unbelievable!! I singed the papers then had a problem with my bank card. I left that day with the understanding from the manager that they wouldn't run the card again or do anything until I had a chance to call my bank and get back to him with what was going on. The matter was cleared up with my bank the next day but a family emergency came up and I had to leave town (to another state) for 3-4 weeks. I left 3 messages for the manager informing him that now was not a good time to be paying out 100.00$ for a membership that I was not able to use, and needless to say who has 100$ to throw out for a service you can't use? A week later I was online w my bank and see they ran my card and took the 100 anyway!! Being out of town, missing work and a months worth of pay, this 100 was not something I had to give. But when I called the gym, the manager played stupid and the women in the finance dept said to bad, they didn't have to give it back regardless of my situation. Wow..their don't give a damn too bad attitude was more than irritating and left me in a bad situation with being out of town and dealing with a family emergency..this 100 was for hotel and food. That didn't matter to Vision Quest tho..so much for doing the right thing and not the ""corporate thing"" I guess this is a prime ex of the big guy screwing the little guy..no skin off their noses right???
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