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Businiess name:
Oscar Da Silva Salon & Spa
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Review by:
citysearch c.
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Review content:
I had been there two weeks prior to my wedding day for a trial make up and hair, things were ok so I made my appointment for 9:30am for the day of my wedding. For starters the day of the wedding the people that were going to do my hair did not show up until 10am. The Owner Carlos Da Silva gave the order to put the rollers and put my under the drier and left me sitting there and never came back. An hour had past and the lady at the desk said that the Carlos had left for an interview and another hair stylist said he had left because of a bank issue. They were giving me the run around and I was getting very nervous because of the lack of time. One of the workers tried many times to get in touch with him on the cell but he would not answer his phone. I asked that someone else please start doing my hair. After an hour and half he came back. When I began to complain about what happened Carlos began to yell telling me to look around to the number of people in the salon, and stated that I dont need your money and I wont do your make up. Stating that he had left many brides without doing there make up on the day of their wedding and did not care if he would do the same to me. He repeated that he was not going to do my make up over and over until one of the workers had to come over and calm him down. I began to cry and people waiting came to my aid with water. I was in shock and in disbelief. I did not know what to do with only about an hour and half left to my wedding, so I had no choice but take the worst humiliation in my life and have that bastard do my make up anyway. I would not recommend that anyone go to this salon and take the chance of going through the humiliation that I went through. This has really left me with a scare in my heart every time I think about my wedding day.
Pros: the clients were very nice
Cons: worst customer service ever
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