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Businiess name:
Professional Towing
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Review by:
citysearch c.
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Review content:
I want to share my real experience my wife and I had with this company. Thanks for reading. \r
In April 2011, my pregnant wife had a minor rear end to their 1999 isuzu tow truck with our mazda 3. They tow truck had a sudden brake on Freeway I205, it cause my wife hit the rear left corner of their giant tow truck. It was my wife's fault since it was a rear end accident. Our insurance company immediately evaluated the damage of their truck. It was extremely light scratch on their ALL METAL bed, our insurrance still paid about $1300 for the painting, including change a tire as they request. Imaging just $1300 dollar repair on a professional tow truck, there is absolutely no damage from my inspection. I highly suspect the reason why they parked the truck in the repair shop for the long 20 days just to change a tire and some small paint job. I honestly believe the small scratches was already there on this 12 years old tow truck. We thought it was finished after insurance paid. later in the summer, we received 2 separate notice from court. They were suing my wife to pay their truck down time for 20 days plus their truck diminish value fee. They said the truck as 2 shifts for the tow business, day and night. $400 per shift per day, there are asking around 18k for their truck down time. Our insurance immediately contacted them to request more supporting documents of this claim, all they had are a few print out datasheet showing this tow truck can make that much money according to their Day and Night shifts that typed by themself from some software. Our insurance then sent an CPA to ask them to prove their sales that their tow truck can actually make that much in the past 2 years, but they never responded. Instead, they keeps sending certified letters to our house asking us to pay even our insurance contacted them several times asking them to deal with insurance not us. My wife had to go to the court to request to reschedule a different court date because she was due within 1 month of the court date. It was big pain keep hearing this tow company asking money from us.
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