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Businiess name:  Nirvana Aveda Concept Salon
Review by:  citysearch c.
Review content: 
I previously went to the Atelier Aveda salon in Santana Row before trying out Nirvana. I have long, straight black hair, and requested someone who was good with Asian hair when making my appointment. The stylist they recommended for me did an excellent job with my hair color, making it look natural with subtle highlights. I am very happy with my hair color. For this, I am extremely thankful. \r The negative part was that I specifically instructed her to TRIM my hair and add a few layers only to the sides. I told her that I'm getting married and wanted to have my hair in long, loose waves for the wedding. It took years to grow it out and keep it healthy. To my horror, she quickly sheared away long locks of my hair. She didn't touch the inside layers of my hair (closest to my neck and back), and left them thin and long. With the other top layers, she snipped away so much of it that my hair is no longer thick and full. My hair looks ridiculous with long, thin strands of hair going 3/4 down my back. With the other layers, she cut them at all different, random lengths, with the very top layer starting at my neck (12 inches above the longest strands). I was in shock and near tears seeing long locks of my hair on the floor. I didn't realize she was cutting so much off the back until it was too late. Even after I asked her what she was doing, she didn't really reply and kept cutting and snipping away as if she was addicted to cutting more and more off. When she finished, she proudly said, ""Look, now it's much lighter and isn't so heavy."" I didn't want my hair to be light, thin, and layered everywhere like an 80's male rock band member! (Think raggedy, layered Bon Jovi hair). I wanted it to be thick, long, and beautiful. People have always complimented me on my hair, and my fiance especially loved my long hair. Now, most of my hair is gone and I'll have to look in to fake extensions for my wedding to fill in my hair, because it's so thinned out. \r I'm still horrified that she didn't listen to me at all when I said I only wanted a trim. It was really selfish of her to do what she wanted to do despite my wishes, and not even ask beforehand. I was charged a hefty fee for a full haircut , too. I'll never return again.

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