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Businiess name:
Zen Spa Inc
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Review by:
citysearch c.
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Review content:
So, my friend called Tina, the owner yesterday and told her about our experience. She seemed very nice and like she would right this wrong. We were told to be there around 5:15. We got there just after 5 and there was only one girl in the shop, that we saw. She put us in the chairs to soak. 15 minutes went by and Tina came out looked at our feet to see if we were rough or smooth, then said she would only redo heels. She said to soak a little longer. She went back to her office and we sat there another 15 minnutes. SOAKING Finally she comes out and we asked to make sure that she was going to redo the pedicure since we were charged for a service we did not get.
When we both explained to her that the service we paid for was not what was published she argued and said that she has been open for 7 years and no problems ever.
Tina is not professional and does not care if her employees do not do their job properly. I would not be suprised if she nor her employees are not licensed.
We gave Tina a chance to make this right. Now she will see exactly what an unhappy customer that was robbed of 40.00 by not giving the service paid for as advertised.
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