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Businiess name:
Aid Audio & TV Service Corporation
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Review by:
citysearch c.
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Review content:
Two weeks ago these guys rush in, 30 mins late for the scheduled repair window, quickly replace a part on my washer/dryer and leave, telling me that ""if [I] ever run into problems with the drying component, call them, they have the part in stock.""
All seemed well, but 3 days later I notice my machine is not drying properly anymore. Coincidence?!? I schedule another appointment with a different service company, take off another day from work, and cannot use my machine for 2 weeks.
Another repair guy, from a different company, comes over, takes the time to actually take the machine apart, something AID never did.
He shows me that AID had not checked for probable causes of the initial part failure: the vent on my machine contained 12+ months of gunky lint and which caused the initial part to break.
So... .my conclusion is that at best they were simply LAZY... or perhaps just 100% DISHONEST CROOKS.
By not checking the vent they'd set me up for additional machine failure (repair business?). Not only was my machine not working properly after they left, they could have caused more and permanent damage if this had not been fixed.
The remark specifically addressing the dryer issue, which was not the issue they came to repair, makes me wonder if they were well aware of probable cause and/or which part was next to fail. Do note: THERE IS NOT PART that would have needed replacing. Is required cleaning.
Filing a complaint, and posting a review.
AVOID AVOID AVOID.
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