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Businiess name:  Desert Wave Limousine
Review by:  Guest
Review content: 
We booked our daughter's birthday party with another business in town, and part of the package was a limo ride. Unfortunately, it was with these bozos. We had a bad experience with them previously, and if I had known that was who it was I would have said no. My wife called the day before to confirm the package, and had the misfortune of speaking with Kim, the owner. His biggest concern was apparently the tip the driver would receive, since that was not included in the price of the package. My wife was not aware of this, and told him so, which he apparently took to mean that we were not going to pay it. After some discussion, my wife was under the impression that it was worked out, and we would pay the tip. The next day, none other than Kim himself showed up at my door. Unwisely, I loaded my daughter, her six friends, my wife, and her 2 friends into the limo, and then came along separately to the party, which was a HUGE mistake. When I arrived, my wife was almost in tears because of how Kim treated her. His story was that none of his drivers were willing to take the job, because he told them they might not get tipped. My wife offered him the tip when they arrived at the party location, but he continued to berate and belittle her. Kim is apparently the owner of the building the other business is in, and so tried to get my daughter's birthday party CANCELLED AFTER THEY ARRIVED at the party location, in front of my daughter and her friends. He also spoke to several of the 7-9 year olds AT THE PARTY about my wife, saying things like "tell mommy to stop being mean to me" and "looks like mommy had some pills before she came to the party." When I called him later on to express my displeasure with his poor service, he hung up on me! When I called him later on to express my displeasure with his poor service, he hung up on me! When he finally did stay on the phone, he had the audacity to accuse my wife of using drugs or being drunk, and that she was rude to him! This guy deserves to go out of business.

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