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Businiess name:
Rosemont Veterinary Hospital
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Review by:
citysearch c.
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Review content:
I took my puppy to Rosemont because they were highly recommended by the place that I bought my puppy. Well they were nice the first couple of times, because I was not paying the bill, the place the puppy came from was covering the cost because my puppy had kennel cough. After that we went in for some vaccines which they even charged me for an office visit because I wanted to see the doctor for my dogs itchy skin on a Thursday. They gave me shampoo and some oral medicine but after a few days my dog was throwing up, so I called and we took him back on Monday. When I got there the original doctor wasn't their which was fine. So the other doctor gave him an iv because he was dehydrated, a shot to stop the throwing up and three pills to take home, but that wasn't the bad part. They gave me a bill for another office visit and for all the extra medicines. Why should I have to pay for another office visit and the medicines when they should have made my dog feel better the first time which I understand sometime some medicines do not work. But why should I have to pay them again for an office visit and medicine to make my puppy better from the things they did to him which made him feel worse. So I spoke with the office manager who was very rude to me and she didn't even want to discuss it. She said this time we wont charge you but next time anything we do has a fee, that's when I told myself their wont be a next time. Also they do not have an on call doctor so if you call their office after 6:00 PM no one can help you the answering service takes down your information and you get a call back around 8:30AM the next morning when the office re-opens. I believe you should find a vet. who wants to help make your family member better.
Pros: Parking
Cons: Expensive and not polite
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