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Businiess name:
Future Vision Satellite
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Review by:
citysearch c.
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Review content:
Horrible company and people that work there are worthless.\r
I got Dish TV and got scammed into the viasat/exede internet (also called dishnet).Technically dishnet in Michigan is supposed to be hughes gen4 but it's all the same crap..\r
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Dishnet, Wilblue, Hughesnet (you name it) is all the same company now.\r
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There was no mention of the pitiful 5GB monthly limit ,the crap will not allow you to access secure websites like banks,email, I could not even use it to list on ebay.\r
The internet used 3GB of data if 5 days (only checking email and 1 to 2 pages on facebook) just going to facebook prior to logging in would use 5MB. People do not buy into the GEN4 or exede bullshit, viasat runs it all ,and it is all owned by dishnetwork (do a google search). They use accelenet compression software to boost the speed to 12mbps ,yet the actual speed is only 100 to 250 KBps (thats bytes,not bits).Use a real speed meter such as networkx to see that...\r
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For example, if you go to google on normal service the browser controls the page you get. On these new ""high speed"" sattellite you get their version of the page.Originally the google page is about 40KB, they uncompress it to say 400KB (or more) and then recompress it to 10KB before it is sent over the satellite, but they count the full ""uncompressed"" file against your data plan regardless if the file was originally compressed from the website.\r
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After all the BS from Future Vision I was finally able to cancel the internet after calling Dish corporate and talking with a top level rep for over an hour.\r
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Presently I am still harrassed by Future Vision, they call in to Dish every few days and pretend to be me (100% illegal) and change my password on my dish account. I change it back and have even changed all my pins,passwords ,secret questions and they still are able to call in and mess with my account. For some reason the idiots do not know that I canceled the internet so they keep calling every week saying they have a tech scheduled to fix the internet (HAHA). They do not have any appointments scheduled, they seem to think if they can stall me or string me along that I won't be able to cancel the crap internet (that I already canceled).\r
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Dish waived the termination fees and the return equipment fees after we were all said and done. I did pay for the partial month of service, or lack thereof.....\r
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Phone numbers to this shithole place..\r
1-888-281-8383\r
1-989-715-4770\r
The last number is the direct line to Brad Makenzie, the sales rep. \r
Once you have a problem with future vision they will block your phone number so when you call all you get is the answering service.
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