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Businiess name:
Lone Star Moving Co
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Review by:
citysearch c.
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Review content:
The two moving guys did a good job. Yes, they were 2 hours late. Yes, they accidentally broke my curio cabinet with rounded glass. Since Nov 28, 2012 I have mailed a certified letter to both of their addresses on commerce and deloraso and both of my letters came back as address not deliverable. I have talked with Josh, David, Alex, Fred multiple times only to get noone to own up to an insurance policy being in place to reimburse as the contract states. All of the reviews below about something being broken and noone doing anything about it, is completly true. They will never give you anyones cell phone #. They never return a call. If you get lucky to have someone answer the phone they never do anything about helping you get reimburse. I wrote the letter and sent the pictures and nothing. I emailed them as they asked - nothing. It is a complete dead end to get anyone to own up to helping identify this bogus insurance that they have. So, if you want to take a chance that they will show up, and take a chance that they wont break anything, and can afford to loose whatever item is broke, then please by all means use this company. And if the Owner, or Josh Ramirez - Manager of operations or David Martinez Field Manager or Alex want to step up to the plate and be a reputable company, check your emails and messages and and cut me a check for the glass that your movers broke.
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