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Businiess name:
Vesta Home & Hearth
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Review by:
citysearch c.
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Review content:
Don't drive all the way to Ojai to have tea unless you have 3.5 hours to spare. My friends and I ended up with mediocre, store-bought, overpriced and DELAYED food. We waited an hour to GET our food and then waited AN HOUR to get our check. \r
1) 2 consecutive parties had their food and left before we did. \r
2) Their menu items were not all served! Only when we asked our server did she tell us the kitchen was too busy and just gave us what they had. \r
3) Their bathroom was flooded after they prepared a makeshift water bowl from a CAKE PAN for a customer's dog----2 feet from the TOILET!\r
4) They didnt bring us other things we ordered and simply forgot! \r
5) You go to a teahouse for cool and interesting tea, they gave us Tazo tea, something i could have got at starbucks for $2\r
6) Their scones could compete with NFL pigskin and last but not least \r
7) I had to move my car from a 2 hour parking spot because this is how long is took for us to have TEA!!! Tea, not a sit down lunch or dinner---TEA!! The manager was rude and unaccommodating for such a great city and we were upset at her poor customer service.\r
\r
But our server was great! Unfortunately she works for such bad management and she was terribly overworked and understaffed. She was great, but the bad taste is still left in my mouth for the Vesta Home and Hearth Tea Room.
Cons: Waste of time, driving and money
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