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Businiess name:
Sushi Katsu
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Review by:
citysearch c.
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Review content:
Anxious to show off a neighborhood restaurant to friends/associates for a casual, business dinner, I suggested Katsuya (the reviews were outstanding - couldn't wait). They were busy but not completely full. We had to ask for menus and we shared 2 for the four of us. We were in no hurry but didn't know who our server was (and we had made reservations). After one hour (I looked at my watch), someone from our table stood up to ask if there was someone to take our order. Our server came, took our order but I could see our friends were very unimpressed with the restaurant and were reluctant to order anything but a cooked dinner. Had I not read reviews, I would have been skeptical to order raw fish as well...pretty poor first impression. We had no napkins or eating utensils. They did bring some paper napkins and chopsticks when asked but other tables had cloth napkins. Did they just run out? Food was good but my salad was delivered 10 minutes after the rest of our party received their food and the server never did bring my miso. There was never an apology or explanation. The experience was so disappointing and for me embarrasing. When we first arrived, our friends talked with anticipation about other wonderful experiences at sushi restaurants...too bad this wasn't one of them.
Pros: Food
Cons: Service
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