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Businiess name:
Tuality Physicians, P.C. & Urgent Care
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Review by:
citysearch c.
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Review content:
With so many options today, please take heed and find another group to tend to your medical needs. Although my doctor was helpful, the staff is awful and when it comes to any issues with their incompetent billing - you will be frustrated and angered beyond comprehension.
This office billed me over $300 for a visit. I have a co-pay that was paid at time of service and I knew this was incorrect. The billing dept would only argue with me and insist I pay them. They were totally unhelpful. After a few phone calls and finally getting angry myself, they hung up on me, wouldn't return or take any of my calls and sent me to collection. This in turn, became a law suit 3 weeks later.
We spoke at length with our insurance company and were informed that the doctor's office never filed this claim with them. When I told them this, they told me ""we aren't obligated to bill your insurance"". WHAT!?!! Yes, they are obligated and actually have only 180 days to do so. Which they did not and we are not responsible for any of it, even the $14.00 that was actually my responsibility.
So, be forewarned. Read the other reviews. This facility is shoddy, both in aesthetics and in service. They are scam artists, they provide less than good care and WHY choose that when you can find a doctor that actually cares?
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