I never had such bad experience before! The medical assistant are not friendly at all. Every time, when I had questions, I could never reach the doctor, while the assistant could let me wait for half a hour on the phone line, and then just told me to keep on waiting until next visit. The doctor or her stuff even forgot to arrange my next visit. I had to call in twice to request one. But the stuff then told me the doctor would be on vacation recently, while the schedule in one month was full, and I had to wait or change to other OB!
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