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Businiess name:
Tuality Physicians, P.C. & Urgent Care
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Review by:
citysearch c.
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Review content:
This office was reff to my husband and I through a friend..\r
The first few visits were on time and the Dr. helpful..\r
Needed some advise turns out they do not offer an advise Nurse but req you to go in for appt..\r
Request Dr to contact me, again that is not ok.. Appt's only\r
Being an adult in my mid thirties and knowing my body, I knew wht my problem was and knew wht I was in need of as for meds..\r
But still was requested to go in for appt, even though I had just went in for the same issue a few wks prior..\r
The Nurse was extremely short with me and RUDE..\r
On my appt, I apologiesed to the Nurse if I had said anything to offend her and though it was a done deal..\r
A month or so I ended up in their office a few times a wk for over two months we serious issues..\r
During at which time meds were prescribed..\r
Each time at the pharmacy the meds were way to expensive so I would have to contact the Dr office..\r
in doing so, the Nurse prescribed me the incorrect meds..\r
and from there each time I called in the Nurses were RUDE and sound unhappy helping others..\r
The way I see it is, we are sick going to assistance, we don't need RUDE,SHORT and NON-HELPFUL Nurses w/negative attitudes.. \r
All in all the DR, Dr Kristen Karr was always GREAT..\r
The front office and AR dept were helpful as well.. Although at times my appt time was not on time sometimes a hour or so off the schedule time.. For the most part everything I seen in the office was fine..\r
The Nurses were CRANKY and I am not exactly sure but these two gals are the ones that return your call regarding questions you may have on your chart from your appt..\r
The times I inquired about me chart I was told by the nurses "" I don't see that you were even seen for that""..\r
As if I was making sometime up or falsification info..\r
The Nurses always made me feel I didn't know me or was flat our NOT telling the truth..\r
Then the Nurses would say, I don't see that, you'll have to make an appt..\r
Kathy & Diane are the unhappy nurses
Pros: Good Dr's
Cons: Bad Patient Relations by Nurses that assist the DR's
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