Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Star Collision Carstar
|
|
Review by:
citysearch c.
|
|
Review content:
I wouldn't recommend CarStar to anyone! I can't believe how long it took for them to repair my car and the delay in returning my phone calls. I think 3.5 weeks is a bit long for fixing a door and rear quarter panel but maybe I am wrong.\r
\r
The worst part is, they didn't fix everything and actually broke things on the car.\r
\r
1) The driver?s side interior door handle was pulled loose and several trim pieces on the rear deck have snaps broken off and now rattle when the radio is on or when I go over a bump. On the outside, the scratched a trim piece around the rear window where they had to cut out the rear quarter panel.\r
\r
2) I now have three service (check engine, light bulb, and airbag) indicators on inside of the car. How does the air bag light come on after the accident when they weren't deployed and you were struck in the rear wheel? At one point, a representative actually insinuated that I lied about the lights not being on prior to dropping off the car! I was told that I couldn't pick up my car until I paid $100 diagnosis fee, which was on top of my deductible! They held my car hostage until I paid for them to figure out what they broke!!!!\r
\r
3) During the accident, I slid quite a distance sideways causing some suspension damage and I now have a loud clunk in the front when I go over a bump and the car can't be aligned. However, CarStar insists that the clunk in the suspension existed prior to the accident and the car can't be aligned due to the broken strut mount. I explained to them the car was aligned fine prior to the accident and asked them to explain to me how a car that was align fine prior to an accident can no longer be aligned because of prior damage/wear on the vehicle.\r
\r
Needless to say, I am less than happy with the service and my car was not returned to its pre-accident state!\r
\r
Steer clear unless you are looking for sub-standard work, poor communication, and an overall frustrating experience.\r
\r
Pros: Excellent sales pitch up front
Cons: delivering on promises
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|