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Businiess name:
Castaway
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Review by:
citysearch c.
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Review content:
I just recently dined here on my GF 30th birthday. It was both our first time at Castaway. I did make reservations, and was very skeptical about going to this restaurant due to all the reviews I had read. WOW...is all I can say!! From the moment we walked in, we were greeted by the host/hostess and seated right away. We had a wonderful view right next to the window over looking Burbank and I could see Universal Studios as well. The waiter Stefan was awesome. He greeted us right away and was very friendly. Everything we ordered was brought to us in a timely manner. The Coconut Shrimp appetizer was delicious as well as the Filet Mignon and NY Steak. Stefan did come by our table often and asked us if everything was fine. I really enjoyed that! Even the Restaurant Manager came around and greeted us and asked us how our dinner was and I thanked him for such the kind service of his staff. I even spoke to the waiter Stefan and asked him about the restaurant and he gave me a full explanation of the dining area as well as the banquet rooms and patio outside. The ambience of the whole place was beautiful. At the end of the dinner, Stefan brought out a piece of cheesecake for my GF with a candle and wished her a happy birthday. And I didn't even ask him to do that. I thought that was very special!! From the start to the end, we both were very SATISFIED with the restaurant. Oh, we even had pineapple Mojitos which were delicious as well!! I would definitely recommend this restaurant to friends and family!!! And this is why I gave it 5 stars!
Pros: Great customer service
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