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Businiess name:
Castaway
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Review by:
citysearch c.
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Review content:
I thought that would be an amazing place to take my fiancee for valentines day. I made my reservations on Jan. 10th for 9pm - I had a feeling it would fill up quickly. We walked in the restaurant at 2 minutes to 9pm. The lobby was enormous and packed wall to wall. The hostess told me that it would be a 25 minute wait. That's ok, after all this is supposed to be an amazing place and it is valentines day ......................... 30 minutes later I asked her how much longer, she told me it would be another 15 minutes ............................. another 30 minutes later, the hostess, who was getting snappy at this point because we were not the only ones that were unhappy, told me that there were still 7 people in front of my name -we had been waiting for an HOUR. I asked her if she thinks they overbooked a little, she said that they TOTALLY overbooked. I commented on how I thought that was a horrible business practice and we left - hungry and angry. Shame on this restaurant - and it seems from the reviews on here that the food is not even that good. The prices were about $60 per person, not including drinks and tip. If I go to an expensive classy restaurant the last thing I want is to be treated like cattle.
Pros: Never found out.
Cons: Service. Service. Service.
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