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Businiess name:
Castaway
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Review by:
citysearch c.
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Review content:
I would have given NO stars, but a rating is required.
Quick overview: Mold all over our food, extremely salty everything, staff was loud and unprofessional as they carried out their work and held conversations with each other in front of guests that should have been kept private (all evening), obstructed view of LA and sunset because of dirty windows and trees. Very pricey for disgunstingly poor quality food.
Full Review: Went here yesterday (3/9/10) and was terribly disappointed. Aside from the dirty windows that prevented the view that we came for in the first place, the seat cushions were stained, the plates at the salad bar seemed like they had been dipped in water and then just put right back out again.
The salad bar produce was old, wilted lettuce, rubbery cucumbers, and salad dressings that looked like they had been out for days.
Our food was extremely salty from the appetizers to the entrees. We sent our prime rib and mashed potatoes back and asked for them to be cooked without salt. Instead of making a fresh plate, they served from the same batches of potatoes and cut of meat they already had prepared (our server even told us so and then asked if it was any better, wtf?. He was nice enough to change our order to the salmon, but by then (1 hour and a half later) I didn't event want to eat.
The final straw was when our dessert came (cheesecake), It had mold all over the top. Our waiter confirmed that it was mold, and notified the manager (who rightly comped our entire meal - if you could call it that). Two hours later, I left hungry and completely grossed out. My boyfriend and I were sick all night, and still feeling it this morning.
Now I see why this place had all of 5 tables full at sunset, which should be the height of their business.
Where's the pride of ownership?
Pros: view (but there are other places top find a great view)
Cons: terrible food, must valet, unprofessional staff, dirty
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