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Businiess name:
Aura Laser Skin Care
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Review by:
citysearch c.
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Review content:
Misrepresented what was offer all the way to the end. I was getting laser treatment done for my eyes at a well now cosmetic surgery enter when I saw the Groupon for there CO2 laser treatments. I chatted on line with the head nurse who informed me that the eyes where included with the face treatment. So I bought it.
When I had my consultation with the doctor he concurred that the eyes where to be done too in that procedure. At the time of my treatment, he had my chart in his hands, he knew that I was using the Groupon. He was well aware of the areas on my lid that I was wanting fixed and he had said that he could get them ( in my consultation). All he had to protect me eyes from the laser were some patches that I didn't feel confortable with. I confirmed with the nurse previously that the eye protection would go in my eye, but those hadn't come in yet so all he had where these eye patches. I decided to let him do rest of my face and he said that I could come back later, after the right kind of eye protection came in and he would do my eyes. I confirmed with him that there would be no extra charge.
When It came time to scedule my appointment to finish my eyes. They said that eyes where't included in the Groupon, that the doctor made a mistake. I talked with the manager who was very rude and would let me speak. I had her on speaker phone so my faimily could hear her too. putting us on hold 3 times she came back and said that she had wasted 20 minutes talking to us, that the doctor wouldn't see me and she hung up on us.
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