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Businiess name:
Lloyd's Plumbing, Inc.
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Review by:
citysearch c.
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Review content:
Had Lloyds in a few months back for a garbage disposal installation. Recently have had some leaking and called to see if they would come back out to fix the hose. The owner came on the phone and immediately got defensive and hostile...saying if they didn't supply the hose (I was using the one that came with the set) - he doesn't see how it's their problem. Worse than what he said - was his completely rude and condescending tone. I could feel myself getting upset and when I asked why he was being so rude and told him I was getting upset he LAUGHED out loud. I said "I can't believe you'd treat a referring customer this way" and then he HUNG UP THE PHONE ON ME!!! I immediately started typing this review when a nice lady from Lloyds called to apologize for the phone conversation and asked if they could send someone out this afternoon. I said I felt that HE (Ed) should be the one apologizing (not her) and I would consider having them back if he called himself to apologize. She said she would relay the message, but have yet to hear from him. (Its been about 3 hours.) I WOULD NEVER have them in my home again... and I would caution anyone else before they would use this company.
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