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Businiess name:
Kabuki
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Review by:
citysearch c.
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Review content:
We arrived as a party of 5 to celebrate a friends birthday. We had an 8:30pm reservation and still had to wait 15 minutes for our table to be ready. Next our waiter kept messing up our orders and completely neglected every detail.\r
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We ordered our food without cucumber due to a food allergy. When the food came out with cucumber the waiter sent his manager to correct the mistake and our order was not replaced. When trying to find out what went wrong the General manager and Manager were not helpful and completely rude. They did not even apologize for the mistake.\r
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I do not recommend this place to anyone looking for decent customer service.
Pros: Location, Ambience
Cons: Poor customer service, rude management, long waits for reservations
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