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Businiess name:
Coastal Credit Llc
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Review by:
citysearch c.
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Review content:
If you would like to be ripped off for a vehicle and then having it repossessed after one payment being late, well you've found the right place. I am a veteran, who is struggling to make ends meet these days and certain businesses like coastal credit llc do not care what your situation is as long as they get their money. Two of their employees have lied to me today regarding important information on getting my vehicle redeemed after it had been repossessed the day before. They were nice, fast, professional, and truthful when it came to me paying them the $1273.00 to get my vehicle released back to me, but when it came down to them making phone calls and sending faxes on getting the vehicle released was a slow and painful process. Employees had claimed to have sent over faxes with information that was needed and they didn't. Employees had claimed that they had given me the name of the national tow company that i needed to get in touch with regarding they vehicle, they had not. After 15 telephone different telephone calls that started at 9am and ending 230pm(as well as a lot of ""debating""), I finally was able to get my vehicle back, even though they told me that I had to wait another day. I understand that business is business and at the end of the day, all they want is money; but at least have the professionalism and the persistence of getting the job done right, quickly, without excuse, and honestly. Their Supervisor Eric told me that he was going to keep hanging up on me because I was distracting his employees, which may be true but the end result was the one that was desired. Save yourself the headache and go somewhere else and if you don't believe what I am claiming right now then hopefully this will help. They are not a BBB accredited company, which should scare most of you business saavy people away. I wish that I had known this 13 months ago.
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