Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Riner Furniture
|
|
Review by:
citysearch c.
|
|
Review content:
I went to Riner looking for funiture and found a red sofa and oversized chair. I asked salesman ""ERIC"" if it came in a sleeper sofa and he said it did. I ordered- one regular sofa, one sleeper sofa and one oversized chair on 6/22/12. 8 weeks later I received 1 sofa LZo61411B9868405, 1 sleeper sofa LZo61411B968405, 1 oversized chair LZ650411B968405. The chair and sofa matched in red color and style but sleeper sofa was a dark burgundy, a diferent color and style and did not match. I explained to the delivery man that this was not correct, he said that he will have the mistake fixed and have the correct sofa sleeper ordered and I saw him make note of it on the form that I signed for delivery. Six weeks later i still did not have correct sofa sleeper so I then called Riner furniture and talked with a secretary. She looked up my order and said that they have not ordered the correct one. They knew nothing about the mistake that was made. She said there was clearly a mistake in the model and fabric number/ color and style. She then placed an order for the correct sofa sleeper. eight weeks later I called about my sofa sleeper and they said it was in and would be delivered the following day. When the sofa sleeper was delivered, it was the wrong sofa style again but was the correct color. I then called Riner Furniture again and they said that Greer Johnson was the manager and would call me back. I called everyday for two weeks and always had to leave a message with no return call. I then went to the store and was told by an employee that the sofa i ordered does not come in a sofa sleeper like I was originally told. That they tried to pass off another sofa sleeper in order to get a sale. the manager would not meet with me. She did promise me that she would talk with manager and return my call with a resolution to the issue. I have not recieved a return call EVER.I have contd to call for the manager and Greer Johnson has NEVER returned my call. I paid $500 down and financed $1930.90 =$2,430.90 for furniture that does not match. I will continue to move forward in having this wrong corrected.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|