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Review content:
Nearly 2 weeks later, I am still in pain. Went to the Flatirons location and, based on Rebekah V's review, asked about potential for pain. Tech assured me that if I spent $20 on the ""desensitizing gel"" I should have no problems. Spent the $, but during the second 20-min exposure, felt tingling in teeth so decided against doing the 3rd exposure, even tho I'd paid for it. Tech then tried to sell me the $80 kit for ""maintenance."" I declined, since I already have custom trays, and he suggested the $25 gel only product. I raised my concern that if I did have sensitivity to the process, that wouldn't be a good idea for me. He got on the phone and then assured me that the gel was at a much lower concentration than that used during the procedure and that I could call the Parker office if I had any problems, so I bought it.\r
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By the time I got home, I was in AGONY, and no painkillers would touch it. Missed a day of work and was barely functional two days later. I called the Parker office and left a message, but didn't hear back, so stopped by the Flatirons booth and a different tech called Kimberly, ostensibly her supervisor, who grilled me and tried to find fault with my follow up care (I did everything per the instructions) and told me they wouldn't refund my $25, even tho I obviously can't use the gel. I was very upset, so she said she would ""escalate"" the issue and get back to me before day's end. Two days later, she called and said they can't refund my $25. \r
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Now it's nearly two weeks later and the pain is ever present, sometimes getting so intense that I salivate and my eyes water. \r
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Clearly DaVinci's marketing tactics are misleading at best. Although many people may not experience pain with this procedure, it is apparent that enough do that they've developed a special $20 ""desensitizing gel"" - now why would you need that if indeed the process were always painless, as their marketing clearly states?\r
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So, just a warning to those who may have sensitive teeth that you should run, not walk, away from this place. I have never experienced such agony and such little recompense from the perpetrators.
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