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Businiess name:  Rocklin Heating & Air - Mission Viejo
Review by:  citysearch c.
Review content: 
I never thought that it could get this cold in Orange County of all places. This winter there were a couple of weeks when it got down to below 30 degrees. That's below freezing! And, of course in accordance with Murphy's Law, ""Anything that can go wrong will go wrong, and at the worst possible time."" The furnace that we have had since we bought the home just sputtered out. It wouldn't even keep my fingers warm when I held them up to the vents. Never having had to deal with a problem like this before I began calling companies out of the phone book. That was a mistake. I spoke with one company and they made it seem like it was my fault that my furnace broke, and I would have to wait a week to have someone out. There was no way I could do that. I live down by the beach and in the nights the sea breeze can make the cold weather even worse. I swear, sometimes icicles form around my nose. So I asked my mother, who suggested Dicksons. She said she had been using them for years. When I called and mentioned that my mother referred me they had someone out the very next morning. It turns out that some fancy gizmo inside of the furnace had just stopped working because it was so old. They had my heat up and running by noontime and also gave me a price on replacing it when I felt ready. Thinking about it now I don't want to spend another night like the one curled up on the couch with two electric blankets, and neither of them keeping me warm. I'm seriously thinking about getting a new furnace to help save on the electric bills alone

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