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Businiess name:
Aegis Cleaning Service
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Review by:
citysearch c.
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Review content:
This is a horrible company to work with. They scheduled my cleaning 2.5 months out because they were so super busy. However the day of the service they call and cancel saying they had no one to clean, however I could hear a lot of chatter in the background. The person on the phone then tells me ""I"" need to call back the following day after 8 am to reschedule my cleaning- after they just canceled on ME!! So the next day I call at 830 am. Leave a message asking for Aegis to call me back, time goes by no return call. I call on my lunch around 1230- no answer left another message. I call again in the evening at 4:58 (figured someone should be closing shop). and I get a person finally. I explained that i was told to call and reschedule my service that i had reserved 2.5 months ago and she tells me its going to be another week or so. We had worked the original date in to fit with my wife's baby shower. Now they are telling me they cant do anything for another week or more? Then when i tried to explain that would not be acceptable that i needed the service this week. She explained that was the best she could do. It was the end of her day, and subsequently hung up on me. I will never work with this company again. Unprofessional- No customer service- and based on other reviews provides dis-satisfactory cleaning service.
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