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Businiess name:
Bj's Restaurant & Brewhouse
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Review by:
citysearch c.
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Review content:
Horrible Horrible HORRIBLE!
We went for our friends birthday so there was a big party. They refused to add on another table with the rest of our group so 6 of us agreed we would sit apart from our group. We were friendly to our server but when it came to getting our bill and paying for our meal it took forever. From the time we got our bill till the time we left it overall took an hour and a half. The waitress, SARAH W. then added on 17% gratuity (added to parties of 10 or more) to our bill even though our party was only of 6. The manager was rude as well. When we finally got our money back the waitress she basically threw it on the table, gave us a dirty look and just walked away.
I am wondering if anyone at BJ's went to school or was informed about CUSTOMER SERVICE was because it was BAD.
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